Vivendi

Blandine de Montlivault, Director, Internal Audit, SFR
(ASDR 2010)

Evaluating and accompanying SFR’s sustainable development process

« In a context of growing expectations in the area of sustainable development, SFR has adopted a process of continuous improvement. It endeavors to anticipate risks of different types, be prepared to adapt to new challenges, and, of course, monitor adherence to the commitments it makes. Concretely, audits are conducted regularly by external providers – for example in the context of ISO 14001 certification – or by our internal auditors. To strengthen their expertise, they can take special training courses or call in specialists where needed.
The internal auditors work either on cross-cutting audits, integrating points related to sustainable development, such as relations with suppliers, or on specific topics – for example in preparation for obtaining the Diversity Label or for monitoring specific action plans. SFR’s Internal Audit Department also works on these topics with Vivendi’s Internal Audit Department, in particular on the occasion of the risks review presented to Vivendi’s Risks Committee. »