Vivendi

The group’s business units work to optimize their employees’ working environment and the balance between private and working life, offering flexible working hours or telecommuting solutions.

• For example, SFR continues its efforts to arrange work stations. In continuity with the renovation of its Séquoia network supervision center in 2008, the fixed-network supervision center located in Saint Priest was also renovated. The renovation project included calling in an ergonomist to study employees’ activities and working conditions, acoustics in the workplace, lighting, and the HVAC system and completely rethinking the organization of the space in order to optimize employees’ working conditions. Everything from the arrangement of the space to the choice of materials was scrupulously studied to meet regulations on safety and well-being (acoustic panels, lighting dimmers, horizontal ventilation shafts, a wall of 16 plasma screens, etc.). The supervision center was designed to be as functional as it is convivial, with a new modern, simple, ergonomic work station with desks arranged in islands to encourage teamwork. The facility also now has a resting area for the rotating teams, a crisis room, and a training room.

• In Brazil, GVT set up numerous programs intended for improving its employees’ well-being. A new spacious and ergonomic administrative unit houses customer support and infrastructure. A specific program aiming at insuring the well-being of the teams, Bem-estar, programa de qualidade de vida, has been put in place.
  Through the participation in the country’s main surveys that evaluate companies in aspects such as benefits, atmosphere, career opportunities and others, the company entered the ranking of the 150 Best Companies to Work for in Brazil, according to the Você S/A guide and the Administration Institute Foundation (FIA), also the 100 Best Companies to Work for according to Época Negócios and the Great Place to Work institute, and GVT is also one of the 25 Most Innovative Companies in Brazil, according to a survey conducted by Época Negócios, the Innovation Forum of the Getúlio Vargas Foundation (FGV) and the Great Place to Work institute. GVT was also recognized as one of the 10 companies with the Best Call Center to Work For, one of the 150 companies with the best personnel management practices and also received the award HR Highlight 2009.